Privacy Policy

Viva Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.vivagroup.ca (the “Site”), or interact with us in any other way. Please read this policy carefully.

​

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Browse our website

• Fill out a contact or quote request form

• Place an order or make a purchase

• Subscribe to our newsletter or marketing communications

The types of information we may collect include:

• Name

• Email address

• Phone number

• Shipping and billing address

• Business name (if applicable)

• Product preferences and order history

We may also collect non-personal information such as browser type, device information, and pages visited on our website for analytics purposes.

​

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide customer support

• Process and fulfill orders

• Customize and improve our products and services

• Send updates, promotions, or marketing materials (you can opt out anytime)

• Improve website performance and user experience

We will never sell your personal information.

​

3. Sharing Your Information

We may share your information with third parties only in the following situations:

• With service providers who help us operate our business (e.g., shipping, payment processing)

• To comply with legal obligations or respond to lawful requests

• In connection with a business transfer, merger, or acquisition

​

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to enhance your browsing experience. You can manage or disable cookies in your browser settings.

​

5. Your Privacy Rights

You have the right to:

• Access and review your personal data

• Request corrections or deletions

• Withdraw consent for marketing communications

To exercise these rights, please contact us at [Insert Email Address].

​

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system is 100% secure.

​

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before submitting personal information.

​

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a new effective date.

​

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Viva Group
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]